Maybe that statement is a little extreme, but here’s the gist of it.
The PowerBook G4 Titanium (the one that takes the original AirPort card) was announced in January 2001 and discontinued in September 2003 when the Aluminium PowerBook 15″ was released. The AirPort card for said Titanium G4 was discontinued in mid-2004 and is located under the bottom shield. This guy, after finding out his “normal tools” won’t work to open his Titanium G4 (note to douche: a Torx wrench is not a non-standard tool) goes to an Apple retail store assuming “we can take care of it” means “we will work on your 4-7 year old computer for free.” Maybe I’m wrong, but most places won’t work on 4-7 year old equipment for free.
Upon arriving at the Genius Bar, said douche is frustrated to find out he has to pay $30 to get it installed. Again, maybe I’m wrong, but most computer places won’t even install equipment you buy online and take to them to install. They can’t guarantee its function, let alone the function of a product that was discontinued 4 years ago. Last I checked, many of the PowerBook G4 Titanium models are legally vintage which means Apple doesn’t even provide parts for those models outside of the state of California! What if technician broke a pin or something? He’d be up Shit’s Creek with rapids right down the way if that happened.
So douche didn’t pay the $30 out of general principle, but felt the need to order his Torx T8 from Taiwan, which probably cost about as much as that install fee did anyways. Never mind the fact that every Home Depot I have been to probably carries Torx wrenches, and never mind the fact that I have a set of Craftsman tools that (I believe) has a T8 in it. No, that would have made the comic not so fun.
(BTW, the 99¢ Only Stores here in Southern California have Torx driver bits most of the time.)
Way to bitch out Apple for not supporting your old hardware for free, asshole.