Archive for the ‘Mac Stuff’ Category

My Home Server – For Now

Saturday, December 26th, 2009

I’m really wondering how much longer my current home server will last.  I’ve had it since June 2004, since the day after they announced that the G4 towers were being discontinued.  As I’ve mentioned previously, the reason I bought this machine was because it was Apple’s only computer that could handle dual optical drives and 4 hard disks without goofy hardware modifications.  I’ve upgraded the machine several times since I got it, and here’s where the hardware currently stands:

  • Dual 1.25 GHz PowerPC G4
  • 2GB DDR2 PC2700 RAM
  • ATI Radeon 9000 AGP video card
  • (2) Sony NEC Optiarc AD-7170A DVD drives (one dead, will be pulled soon)
  • (1) 320GB Western Digital boot drive
  • (2) 500GB Western Digital RAID1 backup set
  • (1) 500GB Western Digital scratch/media drive
  • Generic USB 2.0 PCI card
  • Generic 1394b PCI card

Without adding a SATA PCI card to the mix, the machine is pretty much maxed out.  Recently, about once a week, the unit has been locking up where it doesn’t ACTUALLY kernel panic, but after a reboot, the machine logs kernel panics going to the ATA controller.  I’m hoping the boot drive just needs a repartition and a clean OS, but if anyone has a spare 4-port Seritek PCI card they don’t need anymore, I’ll be glad to take it off your hands.

Assuming this thing works properly, it will be back up and ready to go as a VPN server, file server, and occasional torrent machine again.  If anyone has any tips about getting the most out of these old things, please don’t hesitate to post a comment or shoot an email.

Apple’s Crappy Tech Support Didn’t Live Up To Its Reputation

Thursday, October 1st, 2009

I have had a really weird issue with a MacBook Pro battery of mine (one of two I always carry with me.)  It will occasionally drop it’s full charge capacity to the point where the computer says “Service Battery” or “Check Battery.”  I really didn’t want to go to my local Apple Store because, frankly, I don’t like listening to most of the fools who are in there wondering why their iPhone that got soaked in dog urine isn’t covered under warranty or their Bondi iMac can’t be repaired anymore.  It bugs the hell out of me.

Anyways, I decided that I’d have to call AppleCare: that dreaded multi-hour pastime that everyone on the internets has a horror story about.  Apple hates its customers and doesn’t actually want to fix things, right?  Good thing I have my attorney on speed dial, and he’s in the office, or else I would have to call back another free afternoon.

I remembered, though, that at some point, Apple had a feature where they would call YOU back after submitting a support request on the website.  Here’s the first thing I saw after logging into the Apple support site:

First window on Apple's support request site

Holy shit! Those evil bastards are tracking everything I own!  Oh, wait, I needed help, so I just clicked on my MacBook Pro and it took me to this next screen:

Second window on Apple's support request site

Why would they want to know what is going wrong with my computer?  They are just looking for ways to void my warranty.  Oh, wait, that might not be the best thing to say to the people who are helping me.  I put the relevant battery information from the system profiler into the area to describe the problem and hit continue.  I was then presented with this screen:

Third window on Apple's support request site

Those sons of bitches are trying to pawn the problem off until later or until I feel like calling them.  How dare they do anything but give me oral pleasure to ease my stress about this horrible problem.  Because I wanted my stuff fixed now, I clicked “Call me now” and waited.

It took them 20 FUCKING SECONDS to call me.  You know what else?  It took me 10 MINUTES on the phone talking to people to get my new battery shipped to me.  DO YOU REALIZE HOW MUCH BUSINESS I LOST BECAUSE OF THIS PROBLEM?  I want Apple to reimburse me for all of my lost work and downtime.  I want a fucking unicorn that poops little Steve Jobs action figures.  And I want a new computer because this one is a lemon.

Way to go Apple. Way to go…

In all seriousness, this took less time to complete than it would have taken me trying to FIND an appointment at whatever local Genius Bar had an opening.  And I’m sure it got taken care of WAY faster, too.

UPDATE 1 (2009-10-01 @ 17:22): HOW DARE APPLE SEND ME MY BATTERY FEDEX PRIORITY OVERNIGHT FOR DELIVERY BY 10:30AM TOMORROW.  THE SHIPMENT WAS PROCESSED WITHIN 30 MINUTES OF MY PHONE CALL!  I SAID I DIDN’T NEED IT IMMEDIATELY AND THAT I WAS ON VACATION! DON’T YOU LISTEN TO YOUR CUSTOMERS, APPLE?!

Upgrade my RAID (I’m looking for free shit)

Friday, July 17th, 2009

So, there comes a time in every man’s life when he realizes that the hard disks he has are no longer sufficient to store what he needs them to store.  I just sold a bunch of AAPL stock to pay down my credit cards and hopefully get some new gear for my good old G4 tower.  Here’s what I’m looking at getting:

(4) Western Digital WD1001FALS Caviar Black 1TB SATA drives from Amazon
(1) Rosewill RC-217 Silicon Image 3124-based PCI SATA RAID card from NewEgg
(2) NB-X-Swing 2 x 3.5″ into 1 x 5.25″ optical drive bay brackets from Performance PCs

I know that it’s a lot of hardware to install in a Power Mac G4, but if it’s primarily a storage machine, why get a Drobo when I can get a whole lot more out of this monster of a tower?  If anyone has review units they would like to send out, I’ll whore for you with full disclosure.  I don’t need Obama’s FTC getting all up on me.  :)

The Bootable SD Slot And You: Facts To Know

Saturday, June 27th, 2009

With the recent announcement of Apple’s Mid-2009 lineup of MacBook Pro models, and the introduction of the 15-inch and newly rebranded 13-inch models with SD (and SDHC) memory card slots, the world has been drooling over the notion of bootable SD cards serving as emergency disks for oh-shit recovery of a fallen Mac while on the road.  I am completely in favor of this idea, but the SD/SDHC boot capability has been around since January 2006.

Beginning with Apple’s adoption of Intel processors and implementation of EFI, booting devices over Macs’ built-in USB buses has been a trivial task. Those Apple computers with FireWire ports can also boot from a properly configured 1394 device as well.  The large majority of SD/SDHC memory card readers, including the Belkin-branded model living in my ExpressCard slot, are USB bridges that are usually bootable.  Apple’s own built-in SD readers are also USB, which is half of an ExpressCard slot (but I’ll not rant about that now.)  Almost any device on a bootable interface, including USB flash-based thumb drives, can hold an emergency bootable operating system.

For several months, I’ve been using the OCZ Diesel 16GB USB flash drive to test my OH SHIT image with pretty decent results. I’m a cheap bastard, and I’m not going to be spending $100+ to get the super duper high speed flash drives from OCZ or Corsair.  When I bought my two, I paid around $26 or so from NewEgg, but the price has fluctuated to almost $40 before coming back to $33 as of today.  Anyways, I create my boot image on an external FireWire drive because it is so much faster to create, update, and image.  Once finalized and set up for restore, I use Carbon Copy Cloner to copy everything to the Diesel, and it’s amazing.

If you want to see a tutorial for dummies because I’m too lazy to do it myself, here’s a video on Macworld.com on how to set up a bootable SD card, which would work the same for any appropriately sized USB flash drive as well.

Just don’t let anyone tell you this is a “new” feature. Except that the SD slot is “built-in”, this functionality has existed for years.

Looks like my next MacBook Pro will have a 17-inch screen

Tuesday, June 9th, 2009

Because Apple has neutered the 15-inch models with an SD card reader instead of something, oh I don’t know, professional like a FUCKING EXPRESSCARD SLOT.

And just because enough people bitched about FireWire being stripped from the 13-inch portables doesn’t mean you can add it back on, praise it like a gift from Jesus, and call it a “pro” portable when it has integrated video.

And maybe I’m just a bit cynical when I say that Apple is looking to have more retail shelf space available by not stocking spare batteries because STEVE JOBS SAYS YOU DON’T NEED A SPARE BATTERY ANYMORE. YOU’LL LIKE THIS ONE JUST FINE.

But people will buy them, and a few of us will be sitting in the corner bitching about lack of options.  Bleh.

My Day Is Ruined, For No Good Reason

Saturday, May 30th, 2009

So, I recently found out that the vast majority of Apple’s wireless gear, including the AirPort Extreme, AirPort Express, and Time Capsule hardware is built by Ambit.  Anyone who has known me for a while knows that I HATE Ambit cable modems with the fire of a thousand suns.  They are quite crappy, in my personal experience, and knowing that my beloved Apple AirPort Extremes are OEMed by Ambit was like taking a shit in my Cheerios.

However, this does not change the fact that, AirPort Extreme hardware is amazingly solid and extremely reliable.  I have had FEW problems ever with my AirPort gear, and it just goes to show that the design of the product means more than almost anything else, and even with a crappy OEM, you can have a great marketable device.

I also found out, as a total aside, that the Foxconn plant in Fullerton, CA assembled my Power Mac G4 and still assembles Mac Pro and Xserve hardware for Apple to this day.  Any of your “Pro” Apple hardware that is labeled as “Assembled in USA” is probably built by Foxconn in Fullerton or Dallas, TX.  There’s also a Quanta plant in Fremont, CA that does some assembly of stuff like (going by the serial numbers of shipping product) the iMac and MacBook, but my guess is that it does less than the plants in China.  If anyone is actually interested in this shit, I’ll post more in the future.

Notes From The “My MacBook is too fragile” Bullshit Pile

Saturday, April 18th, 2009

So, another dumbass, this one named Jeannine, decided to post on MyBiggestComplaint.com about how their MacBook was only dropped a few times:

My macbook screen cracked, too. It has been dropped a couple of times, but nothing major. I also have a PC laptop that has been through much more and it has no damage. I have read many, many complaints about the MacBook screens being very delicate. As much as I love my MacBook, I am really disappointed witht the quality of the shell and screen. To fix this, I have found it will be approximately $800 or more. If these MacBooks are going to have these problems, they really should be able to fix these for much less. I am having to decide between fixing it and paying that ridiculous amount, trying to fix it myself with on line tutorials and a screen purchased from e-bay or just buying a new Mac. If so many people are having these problems, why aren’t they being addressed by Mac?

Aside from the simple fact that Mac makes MAKEUP and Apple makes COMPUTERS you dumb bitch, I decided to reply on the page with this amazingly relevant piece:

After dropping my baby daughter a couple of times, nothing major, she has a bunch of medical problems and learning disabilities. I also have a son who was dropped WAY more often and he has no problems at all. As much as I love my daughter, I’m really disappointed with the quality of the female gender’s infant state. To fix this, I’ve found it will be thousands of dollars per month for medical care and supervision. If these babies are going to have these problems, they really should be able to be disposed of more easily. I am having to decide between putting up with her issues, spending that ridiculous amount of money on medical care, trying to fix her myself with tutorials from WebMD and Wikipedia, and putting her in a trash can and trying for another boy. If so many people are having these problems, why aren’t they being addressed by God?

Seriously people.  The way you treat your computers, when viewed in the context of the way you treat your infant children, is completely unacceptable.  Treat your computer as you would a newborn child and you will rarely have a problem with it.  Shit is unavoidable sometimes.  You could have a colicky baby and you could have a MacBook with a weird, intermittent fan problem.  But when you drop your child and he ends up sounding like Barney Frank later in life, don’t blame it on someone else!

When you drop your damn computer, shit is going to go wrong with it!  Back up your data, take it to a professional, and get it fixed as soon as possible.  Most of the time, if you pay for a repair of the damage and everything else is certified as A-OK, anything that goes wrong down the road is covered under whatever warranty you have left on the machine (assuming you don’t fuck up and drop it again.)  Try getting that guarantee out of your pediatrician!

Big Frank, Little Frank, and the Nehalem Mac Pro

Wednesday, March 11th, 2009

I was screwing around with a new single quad-core Mac Pro the other day and saw this on the logic board:

BigFrankLittleFrank

and thought “what the fuck is that?” I haven’t seen an easter egg, hardware or software, on an Apple product in a LONG time. I have no idea what the “Big Frank” non-socket or “Little Frank” actual-socket is. My only speculation is that the single quad-core board is the “Little Frank” and that the dual quad-core board is “Big Frank”.  I’ll speculate some more and say that maybe the connector is for the equipment testing hardware.  Any other guesses?  I love mystery ports on Apple’s boards.

This wouldn’t be the first time Apple’s used the same base board design with different connector placement depending on the model. If you have an original or ALS iMac G5 (all-white, no iSight camera) and you look at the logic boards, the 17″ and 20″ models have essentially the same board, but with the LCD inverter plugs in different locations and DIMM sockets facing the other direction. There are a few other minor differences, but one time I got a board almost-seated in the wrong size machine. I only noticed it when some of the plug locations were in the wrong place.

Back to the Core i7 Xeon Mac Pro. I wonder if the huge processor/memory board on the single quad-core machine is replaceable with the board from a dual quad-core machine with full function?  I would assume “no” because Apple rolls that way with often-unnecessary firmware limitations on its hardware.  Is there someone familiar with Intel boards able to tell me why or why not?

Hey Assholes: Stop Abusing Your MacBook Airs!

Monday, March 2nd, 2009

Like most people who beat the shit out of their expensive electronics, when it breaks, these douchebags immediately cry about a line-wide defect necessitating a class action lawsuit.

Never mind the fact that I’ve, since the age of 14 (13 years ago, for those counting) lived out of PowerBooks from the Duo 270c on up and NEVER NOT ONCE had a broken hinge despite my not-always-nice treatment of my equipment.  Never mind the fact that the MacBook Air was the first of Apple’s portable computers to use the block-of-aluminum manufacturing technique to increase structural stability.  Never mind the fact that I saw a guy at a Starbucks walking around holding his MacBook Air BY THE SCREEN when his hinge did just what the whiny tools at Engadget are saying (at the submitter’s request, I suppose) is a defect.  The other thing I’ve seen cause the MacBook Air hinge to do just that is just plain pushing the screen back real fast, real hard and ignoring the METAL ON METAL TENSION that would cause normal people to stop pushing the goddamned screen back.  Push too hard, and *SNAP*.

Next thing you know is a class action lawsuit against Apple for not making the Unibody MacBook line strong enough to take impacts from a 5 foot drop because, you know, they’re built stronger and should be able to hold up to “normal use.”  Kind of like the human knee not being able to extend 270 degrees.  I smell a class action lawsuit against God…

My 25 Years With The Macintosh

Friday, January 23rd, 2009

My 25 years with the Macintosh is, maybe, a different experience than others you’ve read online. If you’ve seen Apple’s “1984″ commercial, you’ll know that the original Macintosh computer was introduced on January 24, 1984. When the commercial aired at that year’s Super Bowl, I was still over 3 months away from my second birthday, and almost a decade away from my first in-depth experience with the Macintosh.

It was late 1993, probably November or December, that I convinced my parents to buy me a two-pack of 3.5-inch floppy disks at Sav-On so I could move information between the Mac we had at home and the Macs I used at school. Early versions of System 7 were what I first got accustomed to, and the Apple hardware varied quite a bit.

Earlier in elementary school, my 4th grade class participated in a program sponsored by National Geographic, where students would dial into a service over a POTS modem and communicate with other students across the country, and if I remember correctly, across the world. That would have placed my first REAL computing experience in 1991 or 1992, dialing into an internet gateway at 2400bps using an Apple IIgs. I recall having a binder of information about the program, but it has long since been discarded. It would be another 2 years before I had another revolutionary computing experience.

When I got my two floppy disks (one of which I threw away because I wasn’t using it at the time) I realized that I could copy software from the school computer to my home computer. Now, the SE/30 I had at home wasn’t nearly as pretty and colorful as the LC520 I was using at school, but it got the job done. I spent most of my days of 6th grade in front of the computer, playing with the software and figuring out how to take games my friends brought to school back home with me. I wasn’t able to get my hands on any printed information about the Mac, so everything I learned was from trial and error.

In junior high, I was involved in the video production class, and the infant non-linear editing systems that were sprouting up. Most of what we did, though, was deck-to-deck on SVHS, but I remember the PowerPC LC series opening up the door to the Gryphon Morph program, which was used to consistently embarass students at school my turning them into animals on the video magazine program aired each week. By the end of 8th grade, I’d developed enough skills in troubleshooting the Macs that I was frequently called out of class to fix other teachers’ machines since the school district’s technical support was (and to this day is) terribly lacking.

At the beginning of my freshman year, I got the first Mac I called my own: a used PowerBook Duo 270c. 240MB internal hard disk, 12MB of RAM, and a 14.4 modem (which could be software-upgraded to 19.2!) For a month or two, I was diong well, moving files between machines through LocalTalk or modem-to-modem with Zterm, until one day I screwed the OS. I had to get disks and a Duo Dock, or I was done. I learned my lesson, and try to keep myself prepared at all times.

About a year and a half later, I upgraded to a PowerBook 3400c/180 with a CD-ROM built in (!) and a spiffy PowerPC processor. It allowed me to do much better web design with its 800×600 screen and it ran software so much better than the good, but tiring 33 MHz Duo. I ran that machine into the ground, until OS 9 and its 1.3GB hard disk and 144MB of RAM was no longer adequate.

My freshman year of college, my parents helped me buy a PowerBook G3 with FireWire which was quite possibly my favorite portable of all time. It was relatively easy to upgrade, and by the time I got rid of it, I had installed 1GB of RAM and an 80GB hard disk. Its specs were far beyond what I had envisioned when I bought the machine.

My current computer is a 2.6 GHz MacBook Pro with a 15-inch screen, 4GB of RAM, a 500GB hard disk and faster “legacy” ports than the fastest cutting edge technologies from only a few years ago. The amount of power WASTED on single processes on this computer is probably more than the maximum speed of my PowerBook G3. There is only one feature lacking on this MacBook Pro that would make it better than the old Pismo: swappable optical drive. Road warriors demand battery life, and I always had two batteries in my G3. I have a spare battery, of course, but not having to worry about a switchout was a marvelous experience.

In late 2002, I began employment in an industry close to the Macintosh, and have remained with the company until the present day. Everything that I’ve experienced and learned since then has made me realize how little I knew back in junior high and high school, and compared with the UNIX “real” sysadmins, and developers, how little I know now. Even in 6 years, I’ve seen the world of Apple and the Macintosh change more than I could have imagined.

The Macintosh has become more popular, in unit sales, than at any time in its history. The Macintosh operating system has morphed into a solid BSD UNIX based, but friendly for consumer use, platform for the most robust and capable end-user media experience on the market. The switch to Intel processors was always rumored from the earliest versions of OS X, but flatly denied until 2005. The “big switch” was executed as a brilliant marketing campaign by Steve Jobs and company. Apple has become a major, respected player in the mobile phone market in under 2 years. Apple has also become one of the fastest-growing consumer electronics retailers in the world.

What I see under my fingertips, and what I use this machine for, is an almost unimaginable progression from my own humble beginnings with the Macintosh 15 years ago. I consider the gift of computers a blessing and a curse. It has given me the opportunity for a career doing something I enjoy (most of the time) but it has proved to be an addictive experience, not unlike caffeine, nicotine, or opiates. When used properly, these tools are amazingly useful. When abused, they create havoc.

In another 15 (or 25) years, I don’t know if I’ll be working at the same company, or even in the same industry. I could never have predicted my current technological experiences with accuracy back in 1993, and I will not attempt to predict technology and its impact on our lives that far into the future. I’ve forgotten more about Apple and the Macintosh over the past 15 years than most people learn in their entire computing experience. I can only hope that I’ll be able to look back on this anniversary of computing technology and realize it’s only gotten better.